This Policy
This privacy policy is for https://www.halalstreet.co.uk and served by Halal Street UK Ltd and governs the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
The Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
Use of Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device. Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [ http://www.google.com/privacy.html ].
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk. This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program or contest that the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. Your details are not passed on to any third parties.
Email Newsletter
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with GDPR. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under GDPR you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
External Links
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Adverts and Sponsored Links
This website may contain sponsored links and adverts. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on, are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Contest Privacy Rules
This website operates a contest subscription program. Users can subscribe to the contest through an online automated process should they wish to do so but do so at their own discretion. Contest subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to the contest are held securely and in accordance with GDPR. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under GDPRyou may request a copy of personal information held about you. A small fee will be payable. If you would like a copy of the information held on you please [email protected]
Halal Street UK Delivery Policy
Full payment of the online product must be received via our secure online payment gateway prior to the electronic delivery. Once payment has been received, the customer will be sent an email notification confirming details. If a customer has not received the confirmation, they should contact [email protected] with as much detail as possible or on the phone number listed on the website. Payment for online products can be made via PayPal (more payment options may be added at a later stage). We do not accept methods of payment that are not online transactions such as personal cheques, postal money orders or cash.
Delivery Notifications
You will receive an email at the address you have specified when your order has been dispatched – if applicable, this email contains the tracking number so you can track it online right to your door.2. Delivery timescales – United Kingdom
Typically orders are delivered within 5 business days but we recommend expecting delivery within 10 working days.Please note: In rare circumstances, for products being shipped in from overseas, we recommend you give us 14 working days and if this is inconvenient, you can email us at [email protected]
For out-of-stock items, you can usually expect to receive the item within 14 business days. If the delay is likely to be significantly longer than this we will contact you either by telephone or email to inform you of an approximate delivery date.
In the event of any delay, we will contact you either by email or telephone to inform you of this.
Please note: There are a few locations which are not covered by the next day delivery service. Please visit here to see if you are not covered.
2.1 International deliveries
International orders are shipped by Royal Mail International, who passes the package onto your overseas delivery company. International shipping is calculated in the checkout, and is usually £13.50 to most destinations, and the delivery timescale is a non-guaranteed 3 – 10 working days.3. Postage method
All orders are delivered via Royal Mail – Recorded Delivery.
International orders are charged at either £5 or £7.50 extra, depending on your location. If your country is exempt from VAT (e.g. outside the EU) this will be removed from your order total in the checkout.
4. Missed deliveries
If you are not in to receive the delivery at the time the delivery is attempted, the Royal Mail will leave you a card. This will allow you to telephone them to arrange a redelivery at a more convenient time, or alternatively you can collect it from your local sorting office. Due to security reasons, all items must be signed for and we cannot send items unrecorded.
If for any reason the item is returned to us (e.g. incorrect address specified, item not called for), then we will inform you immediately by email as soon as we receive the item. From this point forth, you will be given a choice whether you wish us to re-dispatch the item or for you to cancel the order. Please note that for items that were undelivered through fault of the consumer and a refund is requested, we reserve the right to deduct our outwardly shipping fees from the refund total.
5. Late deliveries or dispatch
Although we are able to ship almost every order in the specified delivery timescale, in rare circumstances our shipping capacity can be exceeded and cause a delay of one extra day. We regret that this situation can occur occasionally, and is an unfortunate situation which is naturally associated with buying online, however this only occurs in rare situations and, should this occur, your order is marked for urgent delivery the following day.
The other circumstance which may cause a delay is when the delivery service itself has a problem. This, again, is a rare situation but is unfortunately beyond our control. In these situations, we will do our very best to take responsibility for the situation and ensure that your order is delivered as quickly as possible.
Bulk supply
We do not supply anyone except consumers.
We do, however, supply trade bulk orders contact us for any bulk purchase. Please use the contact option on our website or email [email protected]
Halal Street Terms and Conditions
Access and use of this site are subject to the following terms and conditions and applicable law. By accessing or using the Company’s website, you are acknowledging that you have read, understood, and agreed to be bound by these terms of use.
Disclaimer of Liability
Our website contains general information and may include errors, omissions, inaccuracies and typographical errors. The Company does not assume no liability or responsibility for any such errors, omissions or inaccuracies or any other limitation that may arise on our website. The Company does not warrant the accuracy or completeness of the information, text, graphics, links or other items contained on the Company’s website, nor does the Company warrant that the use of this site will not be uninterrupted. The Company may make modifications and/or changes unto the website at any time without notice.
Copyrights
The information and content on the Company’s website shall not be used for any other purposes. The images, logos, documents and web pages on www.halalstreet.co.uk may not be reproduced, republished, retransmitted, sold, modified or exploited in any way without the prior written permission from us. In consideration of this grant of license, you agree that any printed copy of these documents and web pages shall retain, without modification, all copyright, trademark and other proprietary notices contained thereon.
Trade marks
All brands, products and service names used in www.halalstreet.co.uk are the trademarks, trade names or service marks of Halal Street UK Ltd or its respective licensors. You may not distribute products or offer services under or by reference to or otherwise use or reproduce any such trademarks, trade names or service marks without the prior written permission of the of such trademarks, trade names or service marks.
Indemnification
You agree to indemnify, defend, and hold harmless, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third Party Links
This Site may contain links to third party web sites. These linked sites are provided solely as a convenience to our visitors. Access to any other Internet site linked to this Site is at the user’s own risk, and we’ll not be responsible for the accuracy or reliability of any information, data, opinions, advice or statements made on these sites.
If there’s a problem with a purchase you’ve made, inform us immediately by sending an email to [email protected]. In most cases, problems such as damaged or missing items may be resolved quickly and amicably. If this isn’t possible or you don’t hear back from them, you’ll need to escalate the dispute to a claim.
We will need details of your claim, including photographs if any. We will then investigate the matter by contacting the vendor and respond to you within 14 days. If we require additional time for the marketplace vendor to respond, we will let you know. There will a number of outcomes: full or partial refund, re-delivery of goods (if reasonable in the circumstances) and store credit, at the option of Halal Street UK Ltd.
It would be reasonable to consider that many sellers may not be large corporations and just regular people supplementing their income. An amicable negotiation approach usually yields a quicker and more satisfying result.
Prohibited Items
The content below is for guidance only. The Company reserves the right to remove any listing it considers to be inappropriate for sale for any reason.
- Products produced as free samples or testers unless you have been specifically authorised to do so by the Company;
- Listings acting wholly or mainly as advertisements, including links to third party websites and promotional messages
- Personal data including mailing lists
- Internet domain names
- Offers for sale of services
- Fraudulent or photocopied coupons.
- Unlicensed pesticides.
- Regulated chemicals or professional use only chemicals
- Poisons
- Unlicensed software
- Products Promoting Illegal Use. Sellers must not promote illegal or prohibited uses of their products.
- Stolen Property
- Items that infringe or may reasonably infringe upon an individual’s privacy.
- Listings acting wholly or mainly as advertisements, including links to third party websites and promotional messages
- Products from embargoed/sanctioned countries, entities and individuals.
- Sellers who list prohibited items can have their selling permissions removed, either temporarily or permanently.
Additional Terms
These terms constitute the entire agreement between Halal Street UK Ltd and you with respect to your use of this site and supersedes all prior understandings between you and Halal Street UK Ltd with respect to our website. Failure to insist upon or enforce strict performance of any provision of this agreement shall not be construed as a waiver of any provision or right. If any of the terms is determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction, such determination shall not affect the remaining provisions hereof.
Termination
We may suspend or terminate your account or your use of this site at any time, for any reason or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination.
Applicable Law
These Terms are governed by and will be construed in accordance with the laws of England & Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the English Courts.
This site is operated by Halal Street UK Ltd Co No 891728